Privacy Policy

Olive and Rocket LLC Privacy Policy

Olive and Rocket LLC and its affiliated entities (collectively, “Olive and Rocket LLC,” “we,” “our,” or “us”) are committed to protecting your privacy in accordance with all applicable data protection laws. Olive and Rocket LLC is the data controller of your personal information. Olive and Rocket LLC is headquartered in Las Vegas, Nevada.

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from oliveandrocketco.com (the “Site”). Please read this Privacy Policy carefully. By using the Site, you agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy. If any term in this Privacy Policy is unacceptable to you, please do not use the Site or provide any personal information.

This Privacy Policy will explain:

  1. Personal information we collect
  2. How we use your personal information
  3. Disclosing personal information
  4. Behavioral advertising
  5. Your rights
  6. Data retention
  7. Changes to this Privacy Policy
  8. Contact us
  9. Additional information for California residents
  10. Additional information for Colorado, Connecticut, Utah, and Virginia residents
  11. Additional information for EU/EEA residents

1. Personal Information We Collect

We collect and maintain several types of personal information (also referred to as “personal data” in some regions) about visitors to the Site. Visitors include those who set up an account and those who do not. Visitors also include both those who purchase products and those who only view content on the Site. Personal information does not include anonymous data (i.e., information that cannot be associated with or tracked back to a specific consumer, household, or device).

We collect the following categories of personal information provided by you or your interactions with our Site when you visit, browse, purchase, or attempt to make a purchase on our Site:

  • Identifiers: This category includes name, billing address, email address, telephone number, and date of birth. We also refer to this information as “Order Information.” This category also includes unique online identifiers, such as IP address and mobile device ID.
  • Financial Information: This category includes your payment card information, such as credit or debit card number.
  • Commercial Information: This category includes your products or services viewed, history of purchases or attempted purchases, customer service history, your inquiries about our products and services, and your feedback about our products and services.
  • Geolocation: This category includes your country, city, and zip code.
  • Internet and Other Electronic Network Activity: This category includes information we obtain about you through automated means using tracking technologies on our Site and across other websites, such as your devices, mobile ID, operating system, web browser, IP address, time zone, browsing history, usage patterns, web pages or products viewed, websites or search terms that referred you to the Site, and information about how you interact with the Site. We also refer to this automatically-collected information as “Device Information.”
  • Inferences Drawn from Personal Information: This category includes inferences drawn from the above categories of personal information that may reflect your preferences, characteristics, predispositions, behavior, attitudes, or similar behavioral information.

Automated Collection of Information: We collect Device Information and Internet and Other Electronic Network Activities using tracking technologies. Some technologies are essential for our Site to work and so that you may access the Site (including for example saving your browser settings, so that our website perfectly fits on your screen; saving your preferences, such as your language and location; keeping track of your shopping cart so that you don’t have to start from scratch each time; equally spreading the load on our Site, which keeps it working properly and accessible). These technologies cannot be turned off or else the Site will not work.

Non-essential technologies go beyond the mere function, access, and use of the Site and include analytical cookies, social media plug-ins, and advertising cookies. You may manage your cookies preferences and disable these technologies at any time by our Preference Center here.

We use the following tracking technologies on our Site:

  • Cookies: Cookies are data files that are placed on your device or computer and often include a unique identifier. They can be placed on your computer both by us and by third parties with whom we have a relationship, such as web analytic services and advertising network services. Cookies help us track and understand how individuals use and interact with the Site or otherwise manage the Site. We may use:
    • Single-session (temporary) cookies: Temporary cookies last only as long as your web browser is open and are used for technical purposes such as enabling better navigation on the Site. Once you close your browser, the cookie disappears.
    • Multi-session (persistent) cookies: Persistent cookies are stored on your computer or device for longer periods and are used for purposes including session management (for example, to recognize you and recall your individual login information and preferences) and tracking the number of unique visitors to the Site. It is also used to obtain information such as the number of views a page gets, how much time a user spends on a page, and other pertinent web statistics. This information identifies your web browser to our servers when you visit the Site and also helps us to remember your preferences from session to session to provide an enhanced user experience. You may decide not to accept cookies from us, though the Site may not function properly. For more information about cookies visit http://www.allaboutcookies.org.
  • Log files: Log files track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • Web beacons, tags, and pixels: “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse or interact with the Site. They allow third parties to obtain information such as the IP address of the computer that downloaded the page on which the technology appears, the URL of the page on which the technology appears, the time the page was viewed, the type of browser used to view the page, and other information set by the third party.
  • Social media plug-ins: Social media plug-ins on the Site enable you to easily share information with others, and we use the information collected from the plug-ins to learn about your interests and to help us better understand how to serve you. This information may include your preferences about how to contact you or further develop a business or professional relationship with you, your product preferences, languages, marketing preferences, and some demographic data. These plug-ins may include those from companies like Meta, TikTok, Twitter, LinkedIn, Pinterest, and YouTube. The social media plug-ins may allow these companies to receive personal information about you and your visit to the Site. When you visit the Site, the operators of the social media plug-ins place cookies on your computer that enable them to recognize you on websites belonging to them and their affiliates and partners after you have visited the Site, or that enable them to add the information collected from your visit to the Site with your prior activity on those websites. The social media plug-ins collect this information about users, whether they specifically interact with the plug-in or not, and it may enable social media companies to share information about your web-browsing navigational information with some of their other Users. We do not control what information is collected by the social media plug-ins or the information practices adopted by those social media companies. For more information about social plug-ins from social media websites, you should refer to those companies’ privacy and data sharing statements.
  • Website Analytics: We may use third-party web analytics services on the Site, such as Google Analytics (the “Analytics Providers”). Analytics Providers help us analyze how visitors and users use the Site. The information obtained for this purpose (including your IP address and other information collected by automated means) may be disclosed to or collected directly by Analytics Providers. The IP address that your browser conveys within the scope of these web analytics services will not be associated with any other data held by the analytics providers. We note, however, that access by U.S. authorities to the data stored by Analytics Providers cannot be ruled out. Additionally, it cannot be ruled out that Analytics Providers use the data described in this section for their own purposes and link it to other data, such as possibly existing Analytics Providers accounts. By accessing and using the Site, you consent to the processing of data about you by these analytics providers in the manner and for the purposes set out in this Privacy Policy. You can learn more about Google Analytics and how it collects and processes data (including how to control the information sent to Google) by visiting: www.google.com/policies/privacy/partners/. You can opt-out of Google Analytics by using the Google Analytics opt-out browser add-on, available here. Please be advised that if you opt out of any service, you may not be able to use the full functionality of the Site. For more information about Google Analytics’ terms of use and Google’s privacy policy, please visit https://marketingSites.google.com/about/analytics/terms/gb/ and https://policies.google.com/?hl=en.
  • Combination of Information: Subject to and in accordance with applicable law, we combine the information we receive from and about you, including information you provide to us and information we automatically collect through the Site, as well as information collected from other online sources or from third-party sources to help us tailor our communications to you and to improve our Site.

2. How We Use Your Personal Information

We use Order Information to fulfill orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

  • Communicate with you;
  • Screen our orders for potential risk or fraud;
  • Verify the identity of the purchaser and ensure the safety of all our customers; and
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use Device Information to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

3. Disclosing Personal Information

We do not sell your personal information to third parties.

We may share your personal information with third parties to help us use your personal information, as described above. For example, we use Shopify to power our online store–you can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site – you can read more about how Google uses your personal information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also disclose your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

4. Behavioral Advertising

As described above, we use your personal information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt-out of targeted advertising by:

Additionally, you can opt-out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

5. Your Rights

Depending on where you reside, you may have rights in relation to your personal information. For example, in certain jurisdictions you may have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. Additionally, in certain jurisdictions you may have the right to object to the processing of your personal information, restrict or limit the processing of your personal information, request portability of your personal information, and withdraw consent for the processing of your personal information. If you would like to exercise these rights, please contact us using the contact details provided below.

6. Data Retention

We will retain your personal information for as long as is necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. Any changes we make to this Privacy Policy will be posted on this page. If we make material changes to how we treat our users' personal information, we will notify you by email to the email address specified in your account or through a notice on the Site's home page. You are responsible for ensuring we have an up-to-date, active, and deliverable email address for you, and for periodically visiting our Site and this Privacy Policy to check for any changes.

8. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at oliveandrocketco@gmail.com

9. Additional Information for California Residents

California Civil Code Section 1798.83 permits California residents to request information about our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us at the contact details above.

10. Additional Information for Colorado, Connecticut, Utah, and Virginia Residents

We will maintain and process personal information of residents of Colorado, Connecticut, Utah, and Virginia as set forth in this Privacy Policy and in accordance with applicable state privacy laws.

11. Additional Information for EU/EEA Residents

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Olive and Rocket LLC aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal data. If you wish to be informed about what personal data we hold about you and if you want it to be removed from our systems, please contact us using the contact details provided above.

You have the following data protection rights:

  • The right to access, update, or delete the information we have on you.
  • The right of rectification.
  • The right to object.
  • The right of restriction.
  • The right to data portability.
  • The right to withdraw consent.

If you are an EU/EEA resident and you believe that our processing of your personal data infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection.

Effective Date: 7/27/2024

Last Updated: 8/5/2024